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HOW TO ORDER TO THE UK

🇬🇧 UK Customers

You can now browse and view all of our prices in GBP (£) for a more convenient shopping experience.

Please note that when you proceed to checkout, the currency will switch back to our store currency, AED. This is completely normal and is due to our payment system being based in the UAE.

Don't worry – you'll still be charged the equivalent of the GBP amount shown in your basket, plus the applicable delivery charge. The checkout simply processes the payment in AED using the current exchange rate.

If you have any questions, please feel free to send us a message. 🤍

MESSAGE US VIA INSTAGRAM

A QUICK NOTICE

RETURN/EXCHANGE

AS A SMALL PRODUCTION BRAND WE DO NOT ACCEPT RETURNS OR EXCHANGES, ALL OUR PRODUCTS ARE MADE TO ORDER WITH SIZE GUIDES INCLUDED IN EACH PRODUCT DESCRIPTION. HOWEVER, IF THE ITEM YOU HAVE RECEIVED IS THE WRONG ITEM, OR FAULTY PLEASE CONTACT US TO RESOLVE THIS ISSUE.

FEEDBACK

WE DEFINITELY APPRECIATE FEEDBACK! SO PLEASE LET US KNOW IF YOU HAVE ANY COMPLIMENTS/COMPLAINTS BELOW.

COLLABORATIONS

FOR BRAND PARTNERSHIPS AND COLLABORATIONS YOU CAN LEAVE YOUR DETAILS BELOW OR CONTACT US VIA OUR SOCIAL MEDIA CHANNELS (FIND THIS AT THE BOTTOM OF THE PAGE OR SEARCH @WESTELLEOFFICIAL ON INSTAGRAM)

FAQ...

  • SIZE GUIDE

    ALL OUR PRODUCTS INCLUDE A SIZING DESCRIPTION, PLEASE READ THIS BEFORE YOU PLACE YOUR ORDER IF YOU ARE UNSURE OF YOUR SIZE AS WE DO NOT ACCEPT RETURNS FOR INCORRECT SIZE SELECTION. IF YOU HAVE ALREADY PLACED YOUR ORDER AND REALISE THE INCORRECT SIZE WAS CHOSEN, PLEASE CONTACT US ASAP AND WE WILL DO OUR BEST TO SEND YOU THE SIZE YOU REQUIRE.

  • PRODUCT CARE

    AS ALL OUR GARMENTS ARE MADE WITH HIGH QUALITY BEADED, SEQUIN OR LACE FABRICS... DO NOT MACHINE WASH OR IRON. WE SUGGEST DRY CLEANING AND STEAMING ONLY.

  • DELIVERY

    UAE (DUBAI AND ABU DHABI)

    WE DO NOT OPERATE A DELIVERY SERVICE TO LOCAL AREAS, PLEASE CONTACT US TO ARRANGE A CAREEM BOX SERVICE OR PICK UP SERVICE.

    UNITED KINGDOM

    ROYAL MAIL TRACKED DELIVERY 5-8 BUSINESS DAYS.

    IF YOU REQUIRE YOUR ITEMS BY A SPECIFIC DATE PLEASE GET IN TOUCH AND WE WILL TRY OUR BEST
MESSAGE US ON INSTAGRAM

GET IN TOUCH